Refund Policy
This Refund Policy applies to paid enrollments with Panel Forgehub confirmed by invoice or enrollment agreement. Prices shown on the website are informational only; no payments are collected on this site.
Eligibility
Full refunds are available if you cancel in writing at least seven (7) days before the cohort start date and have not accessed downloadable cohort materials beyond the orientation packet.
Timeframe for requests
Refund requests must be submitted within fourteen (14) days after the cohort start for partial consideration, or before the start date for full eligibility as above. Later requests are reviewed only for exceptional circumstances.
Full vs partial refunds
Full refund: cancellation ≥7 days before start with unused materials.
Partial refund: if you withdraw within the first seven days of a live cohort after start, we may refund 50% of tuition minus any non-refundable third-party fees. After that window, tuition is generally non-refundable.
Non-refundable items
- Private facilitation days already delivered under Full Forge
- Custom partner readout workshops once scheduled and prepared
- Third-party platform fees explicitly listed as pass-through
Refund process
Email contact@panel-forgehub.digital with your full name, cohort name, invoice number, and reason. We confirm receipt within two business days and outline next steps.
Processing time and method
Approved refunds are processed within ten (10) business days to the original payment method when possible. Bank transfers may take longer depending on your institution.
Cancellation by Panel Forgehub
If we cancel a cohort, you may transfer to a later date or receive a full refund of tuition paid for that cohort.
Exceptions
Documented medical or force majeure situations may receive case-by-case accommodation beyond the standard windows. Chargebacks initiated without contacting us first may delay resolution.
Contact for refund requests
Email: contact@panel-forgehub.digital · Phone: +66 (0)76 610 321